1. Check your email for a welcome message from MyMusicStaff containing your login credentials

2. Click the link in the welcome email to access the student portal login page

3. Enter your username from the welcome email

4. Create a new password when prompted (choose something secure and memorable)

5. Save your login information for future access

Important: You will automatically receive a makeup credit whether you choose to cancel or reschedule a lesson. Number of makeup credits shown on Homepage of student portal.

Canceling a Lesson

1. Click "Cancel Lesson" on your homepage

2. Follow the prompts to complete the cancellation

3. A makeup credit will be added to your account automatically

4. If desired, you can immediately reschedule using the steps below

Rescheduling a Lesson

1. Click "Calendar" in the main navigation menu

2. Click "Find and Book" to view all available lesson times

3. Select your preferred time slot by clicking on it

4. Click "Book" to reserve the time

5. Follow the prompts to complete your reschedule request

6. Check your email for confirmation once the request is processed

Using Makeup Credits

1. Click "Use Make Up Credit" to book through the calendar

2. Follow the same booking process: Find and Book → select time → Book

⚠️ Important: Makeup credits expire at the end of each trimester.

1. Log in to your student portal

2. Click "Account and Billing" in the main menu

3. View your "Current Balance" at the top of the page

4. Check invoice due dates (invoices are created for the entire trimester with corresponding due dates)

5. Review your transaction history to see recent charges and payments

1. Log in to your student portal

2. Click "Calendar" in the main navigation menu

3. Under the “Options” tab, look for the sync calendar option

4. Follow the prompts to connect to your device's calendar app

Item descriptionLog in to the portal

1. Click on the "Online Resources" tab

2. Locate the accompaniment tracks listed under "Carla Anderson"

3. To play: Click on any track to play it directly from the website

4. To download: Click the three dots on the right side of the screen and select the download option